On-Call Services

Life's challenges don't wait for appointments. Neither should your support!

At Dorfen Health Services, we offer on-call counselling designed to empower you to take control of your well-being, when you need it most. Whether you’re facing a sudden crisis, feeling overwhelmed, or simply need someone to talk to, we’re here for you. We provide professional, non-judgmental guidance to help you navigate personal, social, or psychological difficulties as they arise. Together, we’ll explore your story, set realistic goals, and develop practical strategies to achieve them. Your journey to a more fulfilling life starts here.

Here’s some more information about the type of mental health focus areas we work on with clients:

Trauma Counselling

Trauma counselling offers a safe and supportive space for individuals to process and heal from the emotional and psychological wounds caused by traumatic experiences. It acknowledges the profound impact of trauma, which can range from single events like accidents or assaults to prolonged experiences such as abuse or neglect. Trauma counselling aims to help individuals understand their trauma-related symptoms, such as flashbacks, nightmares, anxiety, or hypervigilance, and develop healthy coping mechanisms.

Drug and Alcohol Counselling

Drug and alcohol counselling offers confidential support and guidance to individuals navigating the challenges of substance use and addiction. It helps people understand the root causes of their dependence, develop coping strategies for cravings and triggers, and build healthier relationships and support systems. In counselling, individuals find a non-judgmental space to explore their challenges, set realistic goals for recovery, and learn relapse prevention techniques. The focus is on empowering individuals to make positive changes, regain control of their lives, and achieve lasting sobriety.

Gambling Addiction Counselling

Gambling addiction counselling offers compassionate and confidential support to individuals struggling with problem gambling. It helps people understand the underlying reasons for their gambling behaviour, identify triggers, and develop strategies to manage urges and cravings. Counselling provides a safe space to explore the impact of gambling on their lives and relationships, set realistic goals for recovery, and learn relapse prevention techniques. The focus is on empowering individuals to regain control, break free from the cycle of addiction, and rebuild their lives.

Children and Adolescent Counselling

Children and adolescent counselling offers specialized support for young people facing emotional, behavioural, or social challenges. It provides a safe and developmentally appropriate space for kids and teens to explore their feelings, learn coping skills, and address issues like anxiety, depression, bullying, or family conflict. Therapists utilize various techniques, including play therapy, art therapy, and talk therapy, tailored to the child’s age and developmental stage. The goal is to promote emotional well-being, build resilience, and empower young people to thrive.

Career Counselling

Career counselling helps individuals explore career options, navigate job transitions, and develop effective job search strategies. It provides guidance on identifying skills and interests, researching career paths, creating resumes and cover letters, and practicing interview techniques. Counselling offers support in clarifying career goals, overcoming obstacles, and empowering individuals to make informed decisions about their professional future.

Relationship counselling offers a safe and supportive space for couples or families to address communication difficulties, resolve conflicts, and improve their relationships. It helps individuals understand their own patterns of interaction and how they contribute to relationship dynamics. Counselling facilitates open communication, teaches conflict resolution skills, and guides couples or families in developing healthier and more fulfilling relationships.

Separation Counselling

Separation counselling offers support and guidance to individuals and couples navigating the emotional and practical challenges of separation or divorce. It provides a safe space to process feelings of grief, loss, anger, and confusion, while also addressing practical considerations like co-parenting arrangements, financial arrangements, and legal matters. Counselling helps individuals develop healthy coping mechanisms, improve communication, and make informed decisions during this difficult transition. The focus is on minimising conflict, promoting well-being, and supporting individuals in moving forward with their lives.

Bereavement Counselling

Bereavement counselling offers compassionate support and guidance to individuals and families grieving the loss of a loved one. It provides a safe space to explore the complex emotions associated with grief, such as sadness, anger, guilt, and confusion. Counselling helps individuals understand the grieving process, develop healthy coping mechanisms, and navigate the challenges of adjusting to life after loss. The focus is on honouring the memory of the deceased, processing grief in a healthy way, and finding a path forward towards healing and acceptance.

Contact Us

If you have any general questions, enquiries or feedback on your experience with us, please feel free to call us on (03) 8786 7416 or you can send an email to: adam@dorfen.com.au